Content

Stage A: Basics.

	Formal or Informal?
	Opening and Closing.
	Internal Messages.
	Attachments.
	Arranging a Meeting.
	Invitations and Directions.

Stage B: Language Focus.

	Verb forms.
	Comparisons.
	Sentence Structure.
	Common Mistakes.
	Punctuation and Spelling.

Stage C: Reports and Style.

	Report structure and key phrases.
	Linking words and relative clauses.
	Being Direct and Brief.
	Being Indirect and Polite.
	Being Friendly.